Cancellation Policy is as follows for all trips excluding Rio Grande float trips, pack trips, group trips as well as REO kids camps. Each has a seperate policy and is listed below.
•Cancellations made 21 days outside of the trip(s) booked will not owe a cancellation fee or will be refunded 100% of the deposit (if a deposit was made).
• Cancellations made 20-15 days prior of the booked trip date will owe a 25% cancellation fee of the entire trip(s) booked. If a deposit over that amount was made the remaining amount of the deposit will be refunded.
• Cancellations made 15-10 days prior of the booked trip(s) date will owe a 50% cancellation fee of the entire trip(s) booked.
•Cancellations made 10 days prior of the booked trip(s) date will owe a cancellation fee that is 100% of the entire trip(s) booked. This includes last-minute cancellations and "No Shows" on the day of the trip. Friendly reminder, there is a short window for our professional guides to make a living so please keep that in-mind.
Full or remaining balances for all guide fees, add-on participants, private land fees and taxes will be calculated and be due at the end of the guide trip(s). Payment for guide fees will be confirmed and/or collected by the guide or the office.
Taxes and fees ($50 per trip/guide) will be excluded from the total amount owed for cancelled trips. If taxes and fees were collected prior to the cancelled trip(s) it will be deducted from the total amount owed for cancelled trip(s). Guests can fill cancelled guide trips by having friends, family or colleagues take their place to avoid paying part of or the full cancellation fee.